Here at Weare.Vegas, we take data security and privacy very seriously and would like our customers to know how our services work and why we may need personal information. Please read the following terms and conditions related to the General Data Protection Regulation (“GDPR”) as they relate to consenting to retainer of personal information:
Dot Vegas is a website that allows customer to browse for and purchase reservations for Las Vegas hotels, shows, tours/activities, and sign up for memberships. Due to the nature of this business, it is legal and necessary to gather and retain certain personal information including but not limited to: IP address and physical location, customer and guest names, phone numbers, email addresses and payment information such as the last four digits of a debit/credit card, and billing zip code.
If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer (“DPO”) and our dedicated team that supports this office by contacting us at firstname.lastname@example.org This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.
We collect information so that we can provide the best possible experience when you utilize our website and make purchases. Much of what you likely consider personal data is collected directly from you when you:
(1) create an account or purchase any hotel, show, tour/activity reservations (ex: billing information, including name, address, credit card number, billing zip code);
(2) request assistance from our customer support team (ex: phone number), or;
(3) complete contact forms or request newsletters or other information from us (ex: email)
However, we also collect additional information when delivering our Services to you to ensure necessary and optimal performance. These methods of collection may not be as obvious to you, so we wanted to highlight and explain below a bit more about what these might be (as they vary from time to time) and how they work:
By signing up to be a member of our Dot Vegas sites, you will receive even more discounts for our hotels, shows and activities. Signing up for a membership only requires a customer’s name, email address and password. Dot Vegas will only retain the customer’s name and email address in order to identify and maintain their membership. Memberships do not expire or renew, so Dot Vegas will retain the members’ name and email addresses for as long as the member chooses to remain a member. The member can, at any time, choose to cease their membership and withdraw consent for retaining their name and email address. At that time, Dot Vegas will follow its erasure policies and delete personal information within 15 days.
Making purchases on any of our Dot Vegas sites may require the customer to provide their name, phone number, email address and billing information including name for the reservation, billing name (if different than reservation name), address, zip code, and credit/debit card number, expiration date and security code. This information is necessary in order to make the transaction, to maintain the purchase until its completion, and to resolve any complications either before or after the date of the event. Dot Vegas will retain customer personal information pertaining to orders and reservations for no longer than 90 days following the completion of the event. Any complications, complaints, disputes or chargebacks relating to the purchase or order must be filed and our customer service team contacted within the 90 days following the completion of the event. The customer agrees that after these 90 days, their personal information will be deleted from our system and they will not be permitted to file any disputes or chargebacks relating to their purchase.
Data about Usage of Services is automatically collected when you use and interact with our Services, including metadata, log files, cookie/device IDs and location information. This information includes specific data about your interactions with the features, content and links (including those of third-parties, such as social media plugins) contained within the Services, Internet Protocol (IP) address, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data, and some of this data collected might be capable of and be used to approximate your location.
Supplemented Data may be received about you from other sources, including publicly available databases or third parties from whom we have purchased data, in which case we may combine this data with information we already have about you so that we can update, expand and analyze the accuracy of our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
We may share your personal data with affiliated companies within our corporate family and with trusted third party service providers as necessary for them to perform services on our behalf, such as: processing credit card payments, fulfilling reservations for hotels, shows and tours/activities, communicating with customers via email or telephone, customer relationship management, performing analysis of our site and customer demographics, etc.
We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent).
Customers may elect to withdraw consent to retain their information at any time.
If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any purchases or required for our legitimate business purposes or legal or contractual record keeping requirements.
If you have any questions or concerns regarding your personal data and the way it is collected and/or retained by Weare.Vegas, please feel free to contact our Data Privacy Officer through one of the following methods:
4775 W Teco Ave. Ste 270
Las Vegas, NV 89118
By Phone: +1 702-410-8486